Returns & Exchanges
At YAMA Mountain Gear, we stand by the quality of our technical apparel and high-performance garments. If your gear doesn't fit or meet your expectations, we offer a 30-day window for returns and exchanges on all items in new, unworn condition with original tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all hangtags are intact and the garment is free of pet hair, odors, or signs of wear.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned gear, we will process your refund to the original payment method or ship your exchange within 5-7 business days.
